The tracking status might take a few days to be updated, please wait patiently.
- HOW TO TRACK MY ORDER?
You will receive a tracking number for your order after processing (2 business days) via email, if this email has not arrived please check your Spam folder.
- WHAT DO I DO IF MY TRACKING NUMBER WON'T WORK?
If your tracking number entered shows that it is currently unavailable, do not be alarmed - Your order has been shipped out and delivery Status should update within a few days. Tracking numbers will often only begin to become active when the item has arrived in the country of delivery.
- WHY HAVEN'T I RECEIVED A TRACKING NUMBER?
- HOW LONG WILL MY ITEM TAKE TO ARRIVE?
The shipping time consists of two sections :
We use a high-security checkout procedure on our site to protect both the customer and MediFit. This extends our processing time to 5 days as we fully verify our customers and fulfill orders.
Following this, your package will arrive between 10-30 business days depending on your geographic location and availability of stock.
- FREE SHIPPING:
We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in Japon by ePacket or EMS and in USA by USPS.
- SHIPPING TO OVER 200 COUNTRIES:
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
- LOST/MISSING PACKAGES:
Focallure deals are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.